Dear Western Customers,
Over the past few weeks, we have offered you ‘No Contact’, owner sampler services. It has worked well and we thank you for your cooperation. As the situation continues to evolve, we are organizing our services to serve you as well as possible, while observing hygiene and disinfection guidelines for everyone’s safety. Consequently, additional biosecurity protocols have been implemented to meet this objective.
NEW “NO CONTACT” PROCEDURES AND DISINFECTION OF BOXES
All of our services continue to be offered ‘without contact’, from the collection of samples at the farm to the laboratory. This now includes disinfection of the boxes on the way to and from the laboratory. Our staff are also equipped with disinfection equipment, gloves, etc., and you can find the detailed list of measures here.
Specifically, we are now asking that field staff DO NOT enter any of your premises or barn office to retrieve sample boxes or information. Our staff will be in touch with you to discuss the best place on your farm to exchange sample boxes.
Compliance with the measures we implement is mandatory and we ask for your continued cooperation and understanding. Good communication with your technician will be a key element in the successful implementation of these measures.
The GestaLab milk pregnancy test can be particularly useful at this time when farm visits and in-person interactions are limited. If you would like more information or wish to go forward with GestaLab testing, simply contact your Lactanet technician who will explain how to proceed.
Please note that all our laboratory analysis services continue to be available (GestaLab, Mastitis4, etc.).
Thank you for your understanding and continued cooperation. Stay well.